How can I check the status of my order?

By logging into your account to view the details of a recently placed order. When your order has been shipped, you should have received a confirmation email with tracking information. If you still cannot find the details of your order, please contact us at contact.dermazonia@gmail.com and include your order number in the subject line, and someone from the Dermazonia by Monica Lakey team will assist you!

Note: To avoid inconvenience with your order, please ensure all data is filled in correctly before finalizing your purchase.

How do I change or cancel my order?

After placing your order, we start processing it immediately because we strive to deliver your order as quickly as possible. If you need to make changes after receiving an order confirmation email, please contact us at contact.dermazonia@gmail.com and have your order number ready. We will do everything within our power to accommodate your request.

Note: To avoid inconvenience with your order, please ensure all data is filled in correctly before finalizing your purchase.

What types of payments do you accept?

We accept all major credit cards, Afterpay, PayPal.

I entered the wrong email address on my order. What should I do?

Please contact us at contact.dermazonia@gmail.com and include the order number and full name so that we can update your information.

Note: To avoid inconvenience with your order, please ensure all data is filled in correctly before finalizing your purchase.